Refund policy
Returns- Should you have a need to return product to Specialty Resin & Chemical, please click here Contact Form – SRC to request a Return Materials Authorization number created for you. Return orders received without an RMA number will be charged a 10% restocking fee.
Return/Refund Policy
Polytek® may, in its sole discretion, accept returns for unopened, unused material within thirty (30) days of the invoice date. Before returning any Product, Buyer must obtain a return authorization from Polytek®, which will be valid for no more than fifteen (15) business days from the date of Polytek®’s issuance, provided that Polytek® receives the returned Product within the 15 business-day period. Buyer must prepay all freight, however, Polytek® will issue Buyer a credit for freight where Polytek®determines that nonconforming Product has been delivered. We reserve the right to assess a restocking fee of up to 10% on any return. Any unauthorized return will automatically be subject to a 10% restocking fee, which will be deducted from the refund amount. Refunds will be issued using the same form of payment initially used to make the purchase.